We have a warehouse in the United States to fulfill US-based orders. All orders ship via UPS and it will take around 7-10 business days to arrive. You'll receive tracking information for your package. If the item isn't currently in stock, it will be shipped via DHL from Nicaragua.
For international orders, they will ship from our workshop in Nicaragua. It will take around a week to create your order from scratch, and then it can take up to 6-8 weeks to arrive. Unfortunately, we can't provide tracking information for these packages because the Nicaraguan Post only provides tracking information for packages that clear US customs.
We do accept returns, but buyers are responsible for return shipping and a restocking fee of 10%. The return request must be initiated within 14 days of order.